Privacy Policy
Privacy Policy for Snackorama Philippines
Effective Date: Jan. 1, 2024
1. Introduction
We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website www.snackoramaph.com and make a purchase from our online store.
2. Information We Collect
When you visit our website and place an order, we collect the following types of information:
- Personal Information: This includes your name, email address, phone number, and billing and delivery addresses.
- Payment Information: We collect payment details, such as your credit/debit card number and expiration date, to process your transaction. Payment processing is handled by a secure third-party payment processor.
- Order Details: Information about the products you purchase, including the contents of snack boxes and any special instructions for delivery.
- Technical Information: We may collect your IP address, browser type, and operating system to improve the functionality of our website and enhance your shopping experience.
3. How We Use Your Information
We use the information we collect to:
- Process Orders: To fulfill your orders, process payments, and arrange for delivery of your snack boxes.
- Communication: To send you order confirmations, delivery updates, and any necessary communication related to your purchase.
- Improve Services: To enhance our website, improve customer service, and provide a more personalized shopping experience.
- Marketing: With your consent, we may send you promotional offers, newsletters, and information about new products. You can opt-out of marketing communications at any time.
4. Sharing Your Information
We do not sell, trade, or otherwise transfer your personal information to outside parties, except for the following:
- Service Providers: We may share your information with third-party service providers who assist us in operating our website, processing payments, and delivering products. These service providers are required to keep your information confidential.
- Legal Compliance: We may disclose your information if required by law or to protect our rights, property, or safety, or the rights, property, or safety of others.
5. Data Security
We implement a variety of security measures to maintain the safety of your personal information. All sensitive information you provide is transmitted via Secure Socket Layer (SSL) technology and encrypted into our payment gateway providers' databases. Access to your personal information is restricted to authorized personnel only.
6. Cookies
We use cookies to enhance your browsing experience and gather data about site traffic and interaction. You can choose to disable cookies through your browser settings, but doing so may affect your ability to use certain features of our website.
7. Your Rights
You have the right to:
- Access: Request a copy of the personal information we hold about you.
- Correction: Correct any inaccuracies in your personal information.
- Deletion: Request the deletion of your personal information, subject to certain legal obligations.
- Opt-Out: Opt-out of marketing communications.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at: sales@snackoramaph.com
Thank you for trusting Snackorama Philippines with your personal information. We are committed to protecting your privacy and providing you with a safe and enjoyable shopping experience.